Protection of your personal data and respect for your privacy are values ​​that Filter-Technics considers to be of paramount importance. We treat and protect your data with respect for legislation and regulations, in a fair and transparent manner.

"We" is Filter-Technics, located at Adrien Van Roeyenstraat 28, 2070 Zwijndrecht.

Filter-Technics is the specialist for all industrial filters.
Since 1992, we have been helping and supporting our customers in fine-tuning their total filtration needs. We are a one-stop supplier for all your filtration products. The complete service and logistics concept that Filter-Technics offers to its customers has major advantages: Total Filtration Management reduces the total cost of ownership, simplifies the purchasing process, and ensures that your filtration and purification installations are optimally maintained and up are up to date in terms of technology and regulations.

Our keywords are protect, improve, extend.
With our privacy statement we want to inform you about the processing of your personal data. We do this by giving you a broad and clear answer to the following questions:

• Whose personal data do we process?
• What do we mean by processing personal data?
• Who is responsible for the processing of your personal data?
• Which personal data do we process?
• For what purposes and on the basis of what justification do we process your personal data?
• To whom do we pass on your personal data?
• How do we protect your personal data?
• How long do we keep your personal data?
• What rights do you have when processing your personal data and how can you exercise these rights?

This privacy statement may be updated to reflect changes in the regulations. The most recent version is available on our website.

We will notify you of changes through the usual communication channels.

More information about legislation and regulations on data protection and privacy is available at www.privacycommission.be, the website of the Belgian privacy regulator (in particular the Data Protection Authority).

1. From whom do we process personal data?

We process personal data of those persons with whom we have or have had or wish to have a direct or indirect relationship, such as:

• persons who use (at least one of) our products and / or services (we call these persons customers).
• persons who show an interest in our products and / or services (we call these potential clients prospects).
• applicants on our website.
• payments of payment transactions of our customers.

2. What do we mean by processing personal data?

By personal data we mean not only data that directly identifies you, but also data by which you can be indirectly identified:

• direct identification is possible via personal data such as your name, address, national register number, e-mail address, telephone number;
• indirect identification is possible through information that can identify you when combined with other information. For example, your account number can be given a personal data when it is linked to your name.

The processing of personal data includes any possible processing of this data, such as the collection, storage, storage, use, consultation, modification, disclosure, distribution or destruction thereof.

3. Who is responsible for the processing of your personal data?

We are the controller.

4. Which personal data do we process?

We only process relevant and / or necessary personal data. We usually process the following (categories of) personal data if applicable:

• Identity data: eg. Name, gender, date and place of birth, nationality, address, identity card number, national register number, photo, tax residence, tax identification number.
• Socio-demographic data: eg. Marital status, family composition, relationships, education, profession
• Contact details: eg. Language, telephone number, e-mail address, IP address, Mac address Information about product ownership and product use eg. Filters, filter groups, .....

In principle, we do not process data related to race or ethnic origin, political views, religious or philosophical beliefs, trade union membership, health or sexual orientation.

When you pass on personal data about other persons to us, we ask you to inform them.

Your data will not be used in any way for commercial purposes and will certainly not be traded.

5. For what purposes and on what grounds do we process your personal data?

We process your personal data for various purposes or reasons. All these reasons are justified on the following grounds:

• the assessment for the conclusion of a contract and the performance of a contract;
• compliance with legislation or regulations.

Today, we do not rely on your consent as a justification for any processing of your personal data. If we should ask you for your consent for certain future data processing (because we cannot rely on one of the aforementioned grounds for justification), please know that you can withdraw that consent at any time afterwards.

5.1 Filter-Technics must be able to function as a company.
We have a number of legitimate interests that form the basis for the processing of your personal data. In doing so, we ensure that the impact on your privacy is as limited as possible and that in any case the balance between our legitimate interests and the possible impact on your privacy is not disturbed.
The main legitimate interests on the basis of which we process your personal data are:

• the custody of evidence;
• maintaining the safety, security and surveillance of people and property;
• improving our products and services;
• the establishment, exercise, defense and retention of rights, for example in legal proceedings.

6. To whom do we pass on your personal data?

6.1 Employees of Filter-Technics
Our employees only have access to your personal data if this is necessary to provide you with the best service, within the performance of their task.

6.2 External parties outside Filter-Technics

6.2.1 External parties to whom we are legally obliged to transfer your personal data:
Manufacturers whose products and services we sell
In these cases, we ensure that the external parties only have access to the limited personal data necessary to perform their specific tasks. We also ensure that those external parties commit to using the data in a secure and confidential manner.

Under no circumstances do we sell your personal data to external parties.

When we work with external parties outside the European Economic Area, we take appropriate measures (such as contractual commitments) to ensure that your personal data is adequately protected in the host country.

7. How do we protect your personal data?

We take appropriate technical and organizational measures to ensure that your personal data is adequately protected against improper access, loss or theft, such as:

• IT security measures such as anti-virus software, anti-spyware software, firewalls;
• access controls.

8. How long do we keep your personal data?

We never keep your personal data longer than is necessary for the reasons for which we collected the data.

There is no general retention period for personal data. This depends on the type of personal data and the applicable legislation or regulations.

This is how we store:

• your personal data as a prospect for a maximum of 2 years after our last contact;
• your personal data as a client for 10 years after the termination of the client relationship.

We may also keep your personal data as evidence in any litigation. In that case, we do not actively use such personal data.

9. What rights do you have with regard to the processing of your personal data and how can you exercise these rights?

When we process your personal data, you have the following rights:

You can view your personal data, have it corrected and have it removed.
You can object to a particular use of your personal data.
You can request to transfer your personal data to a third party.

9.1 You can view your personal data, have it corrected and have it removed.

You can ask us to view your personal data. In this regard, you can also ask us:

• which personal data we process;
• for which we process your personal data;
• to whom we pass on your personal data.

If you find that your personal data is incorrect or incomplete, you can ask us to correct or complete your personal data.
If you suspect that we are processing your personal data unlawfully (for example because your personal data is not (any longer) relevant), you can ask us to delete your personal data.

9.2 You can object to a specific use of your personal data.
If you do not agree with the way in which we process certain personal data on the basis of our legitimate interests (such as for direct marketing, for example), you can object to this.
We will grant such opposition unless there are compelling reasons not to do so, such as when we process data to combat fraud.

9.3 How can you exercise these rights?
For each of these questions, send an e-mail to info@filter-technics.be or use the contact form that you will find on www.Filter-Technics.be.

If you do not receive a satisfactory answer, you are welcome to contact the Data Protection Officer at tom@filter-technics.be.

For more information or if you do not agree with Filter-Technics' position, you can also submit a complaint to the Belgian privacy regulator (in particular the Data Protection Authority), via its website www.privacycommission.be.